• Log into MyHive.
• Select the “Students Online” link from the navigation on the left.
• Enter your data-access PIN.
• Click on the “Assigned Numbers” logo under the “Personal” column.
• Your mailbox number should be listed along with the access combination for opening the mailbox lock.

Proper address formatting to ensure prompt delivery:

Student Name and Mailbox Number
University of Lynchburg
1501 Lakeside Drive
Lynchburg, VA 24501-3113

• Letters will be delivered to your mailbox on weekdays by noon, excluding observed holidays.
• You will receive an email notification when packages are ready for collection. A university ID is required for collection.

• Mail from the US Postal Service (USPS), UPS, and FedEx cannot be delivered to student or on-campus residences. It must be collected from the University Mail Services service counter. If not collected within 7 days, perishable goods will be thrown away.
• Any mail delivered with no specific name/department will go to the business office. The contents of the mail/package will be checked to ascertain the intended recipient and sent to Mail Services to be delivered.
• Certified Mail and Next Day Air letters/packages for faculty and staff will be delivered on the weekday campus delivery routes. If received after the cut-off time they will be delivered the following business day.
• Faculty departments on the campus delivery routes must have:

• • A designated, accessible mail pickup/delivery area (if this is unavailable contact Mail Services to make alternative arrangements)
  • Pickup and delivery areas need clearly labeled “Incoming” and Outgoing” mail sections

• Outgoing mail/packages designated for outside the U.S. must be marked and bundled together. To ensure prompt delivery, coordinate with the Mail Services Staff.

• The return address and department name should be in the upper left-hand corner of all outgoing mail.
• Outgoing mail collected or turned in to the Mail Services counter before noon on weekdays will be processed the same business day. After the noon deadline, it will be processed on the next business day.
• All outgoing mail should be placed into an appropriate-sized envelope. If not sealed, the envelopes need to be nested so that all the flaps are open one on top of another.
• Boxes should be well secured with packing tape.
• If the box is being reused, it should not have stickers or numbers from previous mailings. If unable to remove them, please mark out any labels or stickers with a permanent marker.
• A complete mailing address should be placed in the middle to lower half of the front of the box.
• A complete return address, including department name, if applicable, should appear in the upper left-hand corner.
• The upper right-hand corner should be free of tape or writing so that the proper postage may be affixed.

Payment for shipping services is limited to cash or check. Express cards and credit cards are not accepted.

• Provide the departmental account number for mailing charges on the front of each bundle/container of outgoing mail.
• Mail that needs to be metered should be separated from inter-campus mail, stamped mail, and envelopes/postcards with “no postage necessary.”
• Separate sealed envelopes from unsealed envelopes.
• Separate domestic mail from international mail.
• Envelopes must be addressed side up and right side up (as opposed to upside down) and flaps pointing down.
• Do not tuck flaps into envelopes if unsealed and intended for recipients off-campus.
• Envelopes 6 1/8″ by 11 1/2″ or larger must be separated from other mail and stacked flat, not on end.
• Do not stamp account numbers or place any other markings in the upper right-hand corner of any piece of mail where the postage is to be applied.
• Campus mail for student mailboxes should include the student’s full name and mailbox number. Additionally, if multiple pieces are being sent to students, these should be ordered sequentially by mailbox number.
• Campus mail for faculty and staff members should include the full name and department of the individual.
• When ordering an 8 1/2″ x 11″ flyer to be distributed to all student mailboxes, please request that it be tri-folded.

• Interdepartmental mail should be enclosed in a campus mail envelope with the addressee’s name and department/building name on the envelope or in a standard envelope marked “C/M” along with the individual’s full name and department you wish it to be delivered to. 
• Campus mail to students should include their mailbox number on all correspondence. Mail not bearing this information may be delayed or returned to the sending department.

• Example: Campus Mail to Faculty or Staff:
  Faculty/Staff Full Name
  Department/Office Name
• Example: Campus Mail to Students:
  Student Name Box #___
• University of Lynchburg Mail Services is not responsible for the loss of cash or valuables sent through the Campus Mail system.
• The mail must have a return name/department on it. This makes it possible to return undeliverable mail to the sender/department without the Mail Services staff having to open it.

Links to the official shipper websites are provided below for the most common carriers.

• FedEx
• United Parcel Service (UPS)
• U.S. Postal Service (USPS)

Read the Service Level Agreement to understand the processes for packages and letters, as well as your responsibilities when using the University of Lynchburg’s Mail Service. Accordion Content