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University of Lynchburg

/ Student Life / Online Solutions Center

Online Solutions Center

Online Solutions Center: Find your answer here!

This self-service website provides quick, convenient answers to students’ frequently-asked questions and requests for University information.

  • Have a question? Browse the varied topic sections to find your solution and to learn about many resources to support students. 
  • Want to talk to a person? Each section includes detailed contact information so that you can connect with a helpful person.
  • Need more information? Submit questions here so we can help you find the answer.

Emergency Assistance

Health or Safety Emergency:

Call Campus Safety and Security Immediately

434.544.5555

Campus Safety and Security
1st floor, Hall Campus Center 
security@lynchburg.edu

Report a Crime on Campus

Upcoming Events

See the University’s events calendar, which is updated regularly.

Need More Information?

Can’t find the information or resource you seek? Please submit your question so we can help you connect with helpful University resources.

Submit a Question

Tell us about your experience using the Online Solutions Center.

SHARE YOUR FEEDBACK

Academics

Classes

Talk to a Person

Office of the Registrar

434.544.8218
registrar@lynchburg.edu
4th floor, Hall Campus Center
Staff
Website

Academic Advising

Talk to a Person

Advising and Academic Resource Center (AARC)

434.544.8709
advising@lynchburg.edu
2nd floor, Hall Campus Center
Staff
Website

Academic Records

  • I want to see my grade report for an individual academic term.
    Visit MyLynchburg → Students Online → Grade Report
  • What courses do I still need to complete in order to graduate?
    Your Graduation Progress Report (GPR) lists both the courses you have completed and requirements you have yet to fulfill for your degree. View your GPR by visiting MyLynchburg → Students Online → Graduation Progress (tab)
  • I need a document verifying that I'm currently taking classes.
    Complete the Enrollment Verification Request form.
  • How can I get a copy of my transcript?
    You can order your transcript in two ways:
    – Online through the National Student Clearinghouse for an official electronic copy; or
    – In person at the Office of the Registrar (4th floor, Hall Campus Center) for an official printed copy.
    – Also, if you are a current student, you can view your unofficial academic record through the student portal (MyLynchburg → Students Online → Grade Report)
  • Other Academic Forms
  • Veterans’ Benefits
Talk to a Person

Office of the Registrar

434.544.8218
registrar@lynchburg.edu
4th floor, Hall Campus Center
Staff
Website

Textbooks and Required Course Materials

  • What textbooks or other materials are required for my courses?
    Using your University of Lynchburg username and password, log in to the University’s online textbook store to see a list of materials required for the courses in which you are enrolled.
  • Before I register for a course, I want to know what course materials are required.
    Locate the class on the course offerings list and click the book icon near the course title.
  • How do I order textbooks for my classes?
    Learn more about buying, returning, and selling course materials through the University’s online textbook store.
  • How do I charge my textbooks to my University tuition account?
    When ordering your course materials through the University’s online textbook store, choose the payment option “Charge to University Student Account.”
    – Learn more about ordering textbooks.
  • I need instructions for using my financial aid or scholarship funds to pay for my textbooks.
  • I am experiencing a problem with ordering or receiving course materials through the University’s online text bookstore.
    Contact the vendor, Akademos, by calling 866.794.0257 or messaging through the vendor’s help page.
  • I don’t have money to purchase my textbook. Can the University help me?
    See the subsection "Emergency Financial Need" in the topic section "Financial Assistance."
Talk to a Person

Campus Store

434.544.8239
campusstore@lynchburg.edu
2nd floor, Drysdale Student Center
Staff
Website

University of Lynchburg Online Bookstore

(provided in partnership with vendor Akademos Inc./TextbookX)

866.794.0257
Website

Accessibility and Disability Resources

 Accessibility and Disability Resources (ADR) works with students to provide academic, housing, and dietary accommodations for medical, mental health, cognitive, and physical disabilities.

  • How do I request accommodations for my disabilities?
    See the Accommodations Request Form, which describes the accommodations request process and details how to provide necessary documentation.
  • How do I seek resolution of an ADA grievance?
    To address and resolve concerns as quickly as possible, students are encouraged to direct complaints to the office responsible for overseeing the area of concern.
    – Learn more about the University’s ADA/Section 504 Resolution and Grievance Policy.
Talk to a Person

Accessibility and Disability Resources (ADR)

2nd floor, Hall Campus Center
Staff
Website

Billing and Payments

  • Learn about tuition and fees for undergraduate students.
    To estimate undergraduate costs and available financial aid, use the appropriate Net Price Calculator:
    – For entering first-year students
    – For transfer students under age 25
  • Learn about tuition and fees for graduate students.
  • When are tuition bills due?
    Learn more about payment due dates, the billing process, and billing FAQs. 
  • What forms of payment are accepted?
    Payments can be made via the Student Online Payment Portal, by authorized bank draft, or by mailing a check to: University of Lynchburg, Office of Business and Finance, 1501 Lakeside Drive, Lynchburg, VA 24501-3113. Credit card payments are not accepted via telephone or in person at the on-campus Cashier's Office.
  • I want to learn about Financial Aid or other types of financial assistance.
    See “Financial Assistance”
  • Why does my Billing Statement not agree with my Financial Plan?
    Your Financial Plan reflects all forms of aid awarded to you for the purpose of paying your tuition and fees. Your Billing Statement reflects only the funds actually received by the University as payment on your account. For example, suppose that your Financial Plan reflects that you have been awarded Loan A. Your Billing Statement will not reflect Loan A until the money is both distributed by the lender and received by the University. Typically, a lender does not disburse loan funds for a specified semester until you have completed all of your financial aid paperwork and you are attending classes for that semester.
  • I filed the FAFSA form, but I received a University bill anyway. Why?
    Completing a FAFSA form is only one step in the process of identifying financial aid that may be available to you. However, filing a FAFSA form does not actually pay money to your bill or cover any University charges.
  • Can I defer paying my bill until after I graduate?
    Payment of your bill is due to the University before you attend your first class of the current academic term. To discuss your payment options, email the Solutions Center at solutionscenter@lynchburg.edu.
  • I took out a loan for the exact amount of the balance due on my University account, but not all of the loan was credited to my bill. What happened?
    The lender first takes their fee (“origination fee”) from the money you borrowed before sending the remainder of the loan to the University. To pay the rest of your student account bill, you can work with your lender to increase the amount of your loan, or you can identify another funding source.
  • My bill includes on-campus housing charges, but I reside off campus.
    The University’s On-campus Residential Requirements specify that all full-time undergraduate students live on campus; some limited exceptions are permitted. To apply for authorization to reside off campus, contact the Office of Housing and Residential Experience. If approval is granted to you, HRL will notify the Solutions Center so that on-campus housing charges can be removed from your bill.
Talk to a Person

Solutions Center

The Solutions Center is located on the second floor of Drysdale Student Center.

 434.544.8228
 800.426.8101 (Toll-free)
 solutionscenter@lynchburg.edu

Financial Assistance

Financial Aid

Undergraduate Students

Graduate Students

All Students

Talk to a Person

The Solutions Center is located on the second floor of Drysdale Student Center.
 434.544.8228
 800.426.8101 (Toll-free)
 solutionscenter@lynchburg.edu

Food Assistance

Campus Food Pantries

  • Where can I pick up needed food?
    – The self-service Little Free Pantry is located outdoors on the side wall of the Spiritual Life Center (facing College Street and Schewel Hall). The Spiritual Life Center is located at 500 Brevard St.
    – The self-service Dell Thrift and Food Pantry provides both free food and clothing. To access Dell Thrift and Pantry at any time, enter Drysdale Student Center through the side main entrance.
  • How can I donate food to the campus food pantries?
    — Non-perishable food items can be brought to the Spiritual Life Center at any time. Place items on the Center's front porch, or in the Little Free Pantry (outdoors on the side wall).
    – Use the Amazon Wish List to purchase items to be delivered to campus.
    – Donate funds via the campus pantries' donation page.
Talk to a Person

Spiritual Life Center

434.544.8348
spirituallife@lynchburg.edu
500 Brevard St.
Staff
Website

Virginia’s SNAP Benefits

Virginia’s SNAP Benefits (Supplemental Nutrition Assistance Program) can be used like cash to purchase eligible, nutritious foods from authorized retailers. SNAP includes temporary assistance for college students.
– Learn more about eligibility for SNAP benefits. 

Talk to a Person

Virginia Department of Social Services

SNAP Hotline: 800.552.3431
Contact Information
Website

Clothing Assistance

  • I need clothes for everyday living.
    The self-service Dell Thrift and Pantry provides both free clothing and food. To access Dell Thrift at any time, enter Drysdale Student Center, first floor.
    – Clothing donations for Dell Thrift and Pantry can be made in each on-campus residential laundry room. Please wash all garments before placing them in the collection boxes provided
  • I need clothes for an upcoming job or graduate school interview.
    Through the Suit Yourself clothes closet (3rd floor, Schewel Hall), you can select one professional outfit to keep at no cost.
Talk to a Person

For Suit Yourself:

Cathy Phillips

434.544.8417
phillips_cm@lynchburg.edu
314 Schewel Hall

Emergency Financial Need

Can the University help me with a short-term financial crisis?
The Lynchburg Cares Fund offers limited financial support to current students, faculty, and staff of the University community in times of emergency and crisis. The fund is administered by the University’s Spiritual Life Center.
– Learn more about requesting assistance from the Lynchburg Cares Fund and/or making a donation to assist others.

Talk to a Person

Spiritual Life Center

434.544.8348
spirituallife@lynchburg.edu
500 Brevard St.
Staff
Website

Off-campus Financial Assistance

Talk to a Person

Spiritual Life Center

434.544.8348
spirituallife@lynchburg.edu
500 Brevard St.
Staff
Website

Food

On-campus Dining

Talk to a Person

Dining Services

434.544.8245
dining@lynchburg.edu
3rd floor, Drysdale Student Center
Staff
Website

Vending Machines on Campus

  • The vending machine ate my money. How do I get a refund?
    Please visit the Westover Room and tell the cashier the amount of money lost, the product purchased, the machine location, and the date of the occurrence.
  • The vending machine in my building is out of product or is not working correctly.
    Please notify the appropriate vending company or the University’s Dining Services:
    – Snacks: 434.528.2287
    – Beverages: 800.309.2653
    – Dining Services: 434.544.8245
Talk to a Person

Snack vending machines
CRH Catering Co., Inc.

434.528.2287

Beverage vending machines

800.309.2653

Westover Room Cashier

2nd floor, Drysdale Student Center

Food Assistance

Campus Food Pantries

  • Where can I pick up needed food?
    – The self-service Little Free Pantry is located outdoors on the side wall of the Spiritual Life Center (facing College Street and Schewel Hall). The Spiritual Life Center is located at 500 Brevard St.
    – The self-service Dell Thrift and Pantry provides both free food and clothing. To access Dell Thrift and Pantry at any time, enter Hundley Hall through the Dell-side main entrance and go to 121 Hundley Hall (hallway on the right, directly across from the elevator).
  • How can I donate food to the campus food pantries?
    — Non-perishable food can be brought to the Spiritual Life Center at any time. Place items on the Center’s front porch or in the Little Free Pantry (outdoors on the side wall).
    — Use the Amazon Wish List to purchase items to be delivered to campus.
    — Donate funds via the campus pantries’ donation page.
Talk to a Person

Spiritual Life Center

434.544.8348
spirituallife@lynchburg.edu
500 Brevard St.
Staff
Website

Virginia’s SNAP Benefits

Virginia’s SNAP Benefits (Supplemental Nutrition Assistance Program) can be used like cash to purchase eligible, nutritious foods from authorized retailers. SNAP includes temporary assistance for college students.
– Learn more about eligibility for SNAP benefits. 

Talk to a Person

Virginia Department of Social Services

SNAP Hotline: 800.552.3431
Contact Information
Website

Health and Wellness

Mental Health Resources

  • How do I make an appointment with the University Counseling Center?
  • Is there a fee for Counseling Center appointments? 
    No, there is no fee for receiving University counseling services. However, failure to attend a scheduled counseling appointment without prior communication will result in a no-show fee of $50.
  • Will my parents, coach, or other “authorities” be notified that I'm seeing a University counselor?
    Services of the Counseling Center are confidential within the parameters of Virginia law. Information can only be released with the student’s signed permission, unless the student expresses intent to harm themself or others. The proper authorities will be notified in such situations.
  • Are University Counseling Center services available when I'm away from campus on a student break? 
    Virtual counseling appointments are available to students who are actively taking and enrolled in a course and physically located in the state of Virginia.
  • Lynchburg is now partnered with TimelyCare to deliver a new virtual health and well-being platform for currently enrolled students.
  • I'm seeing a University counselor. Can I change to a different University counselor? 
    Yes.
  • Are group counseling options available? 
    Please call or email the Counseling Center for information about current counseling groups and meeting times. (434.544.8616, counseling@lynchburg.edu).
  • I have a counselor at home. Can I also see a University counselor?
    Yes. During your first appointment with a University counselor, tell the counselor about the counseling you receive at home.

Examples of non-University counseling resources:

Talk to a Person

Counseling Center

434.544.8616
counseling@lynchburg.edu
Terrace level, Hundley Hall
Staff
Website

Physical Health Resources

Learn about the University’s Health Center, including services, confidentiality, cost, and the medical staff. See the Health Center’s FAQ webpage for more information about:

  • Health information forms
  • Medications and prescriptions
  • Health services and accessing care
  • How do I submit my required student health form?
    All required health forms are located on the Student Health Portal. Sign in with the username and password you use to access the University network.
  • Which immunizations are required? 
    1. Hepatitis B (3 doses)
    2. Meningitis Vaccines A, C, W, Y (1 dose after 16th birthday)
    3. MMR (2 doses)
    4. Tdap or Td (1 dose within last 10 years)
  • How do I make an appointment with the University Health Center?
    Make an appointment here.
  • How do I get a prescription (re)filled?
    See the section "Medications and Prescriptions" on the Health Center FAQ webpage.
  • What medical care resources are available to LGBTQIA+ and transgender persons?
    The University’s Health Center offers a welcoming and safe environment for all students. The Health Center staff is dedicated to providing culturally competent medical care and advice related to each individual’s needs. The Health Center does not discriminate based on sexual orientation or gender identity and expression. Learn more about health care for LGBTQIA+ and transgender persons available on campus and in Virginia, as well as additional resources. 
  • When the University Health Center is closed, where can I get medical assistance?
    See a list of examples here.
  • Is nutrition counseling available?
    Yes. For more information, contact the University’s Health Center.
  • What is the Medical Excuse Policy?
    Learn more here.
Talk to a Person

Health Center

434.544.8357
healthservices@lynchburg.edu
Terrace Level, Hundley Hall
Staff
Website

Promoting My Personal Wellness

  • I want to strengthen my personal wellness. 
    – Get free supplies to support your health and well-being, such as personal care items, creative de-stress items, and “Love Boxes.”
    — Visit TimelyCare: Visit the Self-Care tab for 24/7 access to tools and resources, such as meditation and yoga sessions, helpful videos, and short articles from experts.
  • – Get great information by reading health brochures prepared by the American College Health Association or by asking your specific health questions on Go Ask Alice!

Concern for a Student’s Well-being

  • I am concerned about a fellow student. How can I help?
    A "student of concern" is any student who is exhibiting behaviors or experiencing life events that may impact their ability to be successful in the University environment.
    – Learn more about what constitutes a “student of concern” and the easy-to-complete referral form that you can use to share your concern with the Office of Case Management. The office can then offer helpful academic support and wellness services to your friend.
    – The Campus Resource Matrix lists some of the most frequently experienced student concerns and webpage links to University offices that have indicated they can provide support for those concerns.
  • Are off-campus resources available to support my wellbeing?
    This resource guide lists many examples.
Talk to a Person

Office of Case Management

2nd floor, Hundley Hall
434.544.8839
434.544.5555 (after weekday office hours)
casemanagement@lynchburg.edu
Staff
Website

Housing on Campus

Reside on Campus

I want to sign up for University housing:

Talk to a Person

The Solutions Center is located on the second floor of Drysdale Student Center.

 434.544.8228
 800.426.8101 (Toll-free)
 solutionscenter@lynchburg.edu

Resources for Current On-campus Residents

  • Where do I access the Housing Self-Service Portal for on-campus residents?
  • When is undergraduate housing closed for student breaks?
    Learn more here.
  • I have misplaced my room key. What should I do?
    Learn more about residential keys, requesting a room let-in, and key replacement procedures in the section “Keys” of "Housing and Residence Life Policies."
  • How do I request a residential repair?
    Report residential repair needs to your community assistant (CA) or submit a work order via Asset Essentials. Only authorized University personnel can make repairs.
  • I'm having trouble connecting to cable TV in my on-campus residence.
    See information here. To report a problem with your cable TV service, contact Information Technology and Resources (help@lynchburg.edu, 434.544.8350).
  • I want to correct an error in my housing bill or meal plan bill.
    Please contact the Solutions Center.
  • I want to change my meal plan. 
    Please contact the Solutions Center.
  • My roommate and I aren’t getting along. Can someone help us resolve our conflict?
    Please speak with your community assistant (CA) or contact the Office of Residential Experience. Also, if you would like to learn about options for resolving interpersonal conflict through Alternative Dispute Resolution, contact the Office of Community Expectations and Restorative Practices.
  • How do I request a room change?
    Learn more in the section “Room Assignments and Changes” of "Housing and Residence Life Policies."
  • Are animals allowed inside University housing?
    Animals, other than service dogs and University-approved emotional support animals (ESAs), are not permitted inside University buildings (including all residential facilities) at any time. Students living in University housing may have only fish in their assigned residences. The maximum water capacity for a fish tank in campus housing is 10 gallons.
    – Learn more about emotional support animals and service animals.
Talk to a Person

The Solutions Center is located on the second floor of Drysdale Student Center.

 434.544.8228
 800.426.8101 (Toll-free)
 solutionscenter@lynchburg.edu

Laundry Machines

Talk to a Person

Caldwell & Gregory

(The vendor that provides the laundry machines and laundry app.)

800.927.9274
Website

Mail

Student Mailboxes

  • How are campus mailboxes assigned to students?
    Campus mailbox numbers are assigned to first-year undergraduate students by Information Technologies and Resources (ITR). Mail Services assigns campus mailbox numbers to undergraduate students who transfer to the University of Lynchburg. All campus mailboxes are located indoors by the University’s Mail Room (2nd floor, Drysdale Student Center).
  • How do I find my assigned mailbox number and the access combination for opening my mailbox?
    Visit MyHive.
  • Learn more about Mail Services and user responsibilities in the Service Level Agreement. The University of Lynchburg’s Mail Services is not affiliated with the U.S. Postal Service but follows its high standards.
Talk to a Person

Mail Services

434.544.8191
mailservices@lynchburg.edu
2nd floor, inside Westover Room, Drysdale Student Center
Staff
Website

Receiving Packages on Campus

  • When is incoming mail typically delivered to student mailboxes?
    Mail Services staff process incoming U.S. Postal Service mail and distribute it to University mailboxes as soon as possible during weekday operation hours, excluding observed holidays.
  • I am expecting a package. Can it be delivered to my on-campus residence?
    No. All mail and packages delivered to campus must go through University Mail Services. Students pick up their mail and packages at the mailroom (2nd floor, Drysdale Student Center).
  • I am expecting a package. How will I know that it has arrived on campus?
    Mail Services will send an email notification to your University address. After you receive notification from Mail Services that your package has arrived on campus (not from the seller or shipping carrier), go to the Mail Services counter to pick up your package. Be sure to have your University ID card with you.
  • I want to pick up a package. When are Mail Services staff available to assist me?
    Mail Services staff are available during specified weekday operating hours. The Mail Room is closed Saturday-Sunday and on observed holidays.
Talk to a Person

Mail Services

434.544.8191
mailservices@lynchburg.edu
2nd floor, Drysdale Student Center
Staff
Website

Sending Mail or Packages from Campus

  • I need to pay to send an outgoing letter or package. What mailing options are available on campus?
    Domestic shipment can be arranged via UPS and U.S. Postal Service (USPS). Purchase of FedEx shipping is not available through Mail Services. Shipment of international letters can be arranged via UPS or USPS at current shipping rates. Payment for shipping services may be made by cash or check. Express cards and credit cards are not accepted by Mail Services.
  • I want to buy stamps or pay to ship a package. When are Mail Services staff available to assist me?
    Mail Services staff are available during specified weekday operating hours. The Mail Room is closed Saturday-Sunday and on observed holidays. Payment for shipping services may be made by cash or check. Express cards and credit cards are not accepted by Mail Services.
  • I have a prepaid package to send. Can Mail Services assist me?
    Mail Services can accept and process prepaid outgoing packages to be delivered by FedEx, UPS, or the U.S. Postal Service.
  • What is the deadline for submitting outgoing mail?
    Outgoing mail turned in to the Mail Services counter before noon on weekdays is processed the same business day. Outgoing mail turned in after the noon weekday deadline is processed on the next business day.
Talk to a Person

Mail Services

434.544.8191
mailservices@lynchburg.edu
2nd floor, Drysdale Student Center
Staff
Website

Parents and Families

Parking on Campus

  • University Parking Regulations
  • Am I eligible for on-campus parking?
  • How do I request a parking decal for my vehicle?
    – Using your University username and password, log in to MyVehicles to view, add, or edit your vehicle information.
    – After submitting your vehicle information online, go in person to the Campus Safety and Security Office (1st floor Hall Campus Center, open 24 hours daily) to pick up an approved parking decal.
    – Learn more about vehicle registration.
  • I got a parking ticket. How do I pay it?
    A parking fine is billed to your student account. Learn more about payment options.
  • I got a parking ticket. How can I appeal it?
    See the notification of the ticket sent to your University email address. By the deadline specified in that email, you can appeal your ticket in writing online via MyVehicles. Please note that the appeal process does not include a conversation or meeting with the resolution panel. 
  • My battery is dead. Can Campus Safety and Security assist me with jumper cables?
    Yes. Call 434.544.8102 to request an officer’s assistance.
  • Where can my visitor park on campus?
    Visit the Campus Safety and Security Office (1st floor Hall Campus Center, open 24 hours daily) to obtain a temporary parking placard, and then park in a space designated for student parking (white pavement lines).
Talk to a Person

Campus Safety and Security

434.544.8102 (non-emergency)
434.544.5555 (emergency)
1st floor, Hall Campus Center
Staff
Website

Report an Incident or Concern

Emergency Report

Emergency Assistance:

In a health or safety emergency, immediately contact Campus Safety and Security (434.544.5555) and/or local emergency services (911).

Non-emergency Report

To address and resolve concerns or problematic behaviors as quickly as possible, students are encouraged to report incidents promptly to the University office responsible for overseeing the area of concern. Listed below are examples of the University’s non-emergency incident-reporting resources.

Academic Integrity Concern: 
An Honor Code concern, such as plagiarism or cheating, can be reported to the instructor of the course or to the Office of Community Expectations and Restorative Practices.

Talk to a Person

Community Expectations and Restorative Practices (CERP)

434.544.8320
cerp@lynchburg.edu
1st floor, Hundley Hall
Website

Bias Incident: 
A human rights-related incident (bias, discrimination, verbal abuse, etc.) can be reported through the Bias Incident Reporting Form.

Concern for a Student’s Wellbeing (non-emergency):
Complete the Student of Concern Referral form, which includes an option to report anonymously, or contact  Case Management.

Talk to a Person

Office of Case Management

434.544.8839
434.544.5555 (after weekday office hours)
casemanagement@lynchburg.edu
1st floor, Hundley Hall
Staff
Website

Crime on Campus (non-emergency): 
Report crime on campus by contacting Campus Safety and Security (available 24 hours daily). Reports can also be made using the LiveSafe app, which includes an option to report anonymously.

Talk to a Person

Campus Safety and Security

434.544.5555 (emergency)
434.544.8102 (non-emergency)
1st floor, Hall Campus Center
Staff
Website

Honor and Student Conduct Codes Violations: 
An alleged violation of the Honor Code or of the Student Conduct Code can be reported to Campus Safety and Security (available 24 hours daily). Questions about the Honor and Student Conduct Codes, including disciplinary procedures and alternative dispute resolution, can be directed to the Office of Community Expectations and Restorative Practices.

Talk to a Person

Campus Safety and Security

434.544.5555 (emergency)
434.544.8102 (non-emergency)
1st floor, Hall Campus Center
Staff
Website

Community Expectations and Restorative Practices (CERP)

434.544.8320
cerp@lynchburg.edu
1st floor, Hundley Hall
Website

Interpersonal Misconduct (non-emergency): 
Students can obtain confidential support services at the following locations on campus:

A report of interpersonal misconduct (dating violence, domestic violence, sexual misconduct, stalking) can be made by using this form.

The University’s Interpersonal Misconduct Policy includes additional information about resources available on and off campus, as well as detailed procedures for resolving complaints of prohibited conduct.

Talk to a Person

Title IX Coordinator

titleix@lynchburg.edu
Staff
Website

Repair Request in On-campus Housing: 
A repair needed in a University residential facility can be reported to the resident’s community assistant or submit a work order via Asset Essentials.

Talk to a Person

Office of Housing and Residence Life

434.544.8320
residencelife@lynchburg.edu
2nd floor, Hundley Hall
Staff
Website

Written Student Complaint: 
To address and resolve concerns as quickly as possible, students are encouraged to address complaints to the office responsible for overseeing the area of concern. If resolution of the complaint cannot be accomplished using this protocol or established grievance or appeal procedures, the student can file a written student complaint using this form.

Campus Conduct Hotline: 
The Campus Conduct Hotline is a confidential, independent, call-in service for reporting observed activity or behavior that is harmful, unethical, questionable, or causes personal injury (e.g., fraud, sexual harassment, discrimination, safety risk, internet abuse, workplace hostility). To use the Campus Conduct Hotline, call 866.943.5787.

Talk to a Person

Campus Conduct Hotline

866.943.5787
Website

Safety

Talk to a Person

Campus Safety and Security

434.544.8102 (non-emergency)
434.544.5555 (emergency)
1st floor, Hall Campus Center
Staff
Website

Student Activities

  • How can I get involved on campus?
    Active and ongoing participation in campus activities is a great way to have fun, build lasting friendships, reduce stress, strengthen your leadership skills, gain valuable experiences that advance your career preparations, and make the most of your Lynchburg experiences. There are so many involvement opportunities to choose and enjoy, such as:
Talk to a Person

Office of Campus Engagement

434.544.8254
2nd floor, Hundley Hall
Staff
Website

  • Community service opportunities on and off campus: Connect with your fellow Hornets and with the Lynchburg City community by contributing your time and talents to help others.
Talk to a Person

Music Ensembles and Performances:

Hebb Music Center
434.544.8344
1st floor, Snidow Chapel
Website

Theatre Productions and Dance:

Dillard Theatre and Studio Theatre
Faculty
Theatre and Dance Website
Musical Theatre Ensemble Website

  • Fitness: Work out with friends, take a fitness class, or challenge yourself at Turner Gym’s fitness center or Drysdale Student Center’s fitness center.
Talk to a Person

Campus Recreation

434.544.8224
132 Drysdale Student Center
Staff
Website

Talk to a Person

Office of Campus Engagement

434.544.8254
2nd floor, Hundley Hall
Staff
Website

  • Outdoor Recreation: Relax, get energized, challenge yourself, and enjoy the beauty of central Virginia and beyond through outdoor adventure trips such as canoeing, caving, climbing, backpacking, hiking, and whitewater rafting.
Talk to a Person

Outdoor Recreation and Education

434.544.8224
rec@lynchburg.edu
132 Drysdale Student Center
Staff
Website

Talk to a Person

Spiritual Life Center

434.544.8348
spirituallife@lynchburg.edu
500 Brevard St.
Staff
Website

Talk to a Person

Campus Recreation

434.544.8552
rec@lynchburg.edu
127 Drysdale Student Center
Club Sports Website
Intramural Sports Website

Intercollegiate Athletics

athletics@lynchburg.edu
Website

  • What events are happening on campus?
    Lynchburg is a busy campus with many recreational activities, scholarly speakers, fine arts performances, museum exhibits, athletic competitions, and more. The events calendar is updated regularly. Also, events are announced through flyers posted in Drysdale Student Center, residential buildings, and elsewhere on campus, as well as by messages sent to your University email account.
Talk to a Person

Office of Campus Engagement 

434.544.8254
2nd floor, Hundley Hall
Staff
Website

Student Employment

  • I would like to work on campus. Am I eligible?
    To participate in the Student Employment Program, you must be enrolled at the University of Lynchburg as an undergraduate student, taking at least 6 credit hours (2 or more classes) during the semester, and have a GPA of 2.0 or higher.
  • Where can I find on-campus student employment openings for eligible undergraduate students?
    Learn more about student job openings.
  • I am a graduate student. Can I work on campus?
    Although a graduate student cannot hold a position designated for undergraduate students, you can apply for University employment opportunities listed on the Human Resources job page, or you can apply for a graduate assistantship.
Talk to a Person

Student Employment Office

434.544.8142
student-jobs@lynchburg.edu
200 Walker Alumni House
Website

Technical Support

Technical Support Portal

The Technical Support Portal provides answers to many computer-related questions in sections labeled:

The Knowledge Base includes information about on-campus technology support services, how-to guides, troubleshooting tips, and more.

See the Technology Usage Policy, including Copyright Information and File Sharing dos and don’ts.

Talk to a Person

ITR Help Desk

434.544.8350
help@lynchburg.edu
2nd floor, Drysdale Student Center
Website
Technical Support Portal

Connection and Online Access

  • Graduation Progress Report
  • Moodle
  • My Parking
  • Residential (Housing Self-service Portal)
  • Student Health Portal
  • Textbooks (Online Textbook Store)
  • Tuition Accounts
Talk to a Person

ITR Help Desk

434.544.8350
help@lynchburg.edu
2nd floor, Drysdale Student Center
Website
Technical Support Portal

Password Reset

Talk to a Person

ITR Help Desk

434.544.8350
help@lynchburg.edu
2nd floor, Drysdale Student Center
Website
Technical Support Portal

Printing

  • How do I claim my Papercut points for printing on University machines?
    Learn more about on-campus printing on the Technology Student Services webpage. To claim your allotted Papercut points for the semester, or to purchase additional points, visit MyHive. Also, you can monitor your printing account on the Papercut portal.
Talk to a Person

ITR Help Desk

434.544.8350
help@lynchburg.edu
2nd floor, Drysdale Student Center
Website
Technical Support Portal

Report a Technology Problem

Talk to a Person

ITR Help Desk

434.544.8350
help@lynchburg.edu
2nd floor, Drysdale Student Center
Website
Technical Support Portal

Tutoring and Learning Resources

A variety of academic tutoring and coaching services are available.

Talk to a Person

Alton L. Wilmer Writing Center

434.544.8279
Room 4, Hopwood Hall (ground floor)
Staff
Website

Talk to a Person

Knight-Capron Library

434.544.8575
ask@lynchburg.libanswers.com
Staff
Website

Talk to a Person

Mathematics Engagement Center

434.544.8066
mathengagement@lynchburg.edu
313 Hobbs-Sigler Hall
Staff
Website

Talk to a Person

Academic Advising

Edith L. Simms
434.544.8574
simms.e@lynchburg.edu

Visiting Campus

Travel, Maps, and Lodging

Hosting a Guest on Campus

  • Where can my visitor park on campus?
    Visit the Campus Safety and Security Office (1st floor Hall Campus Center, open 24 hours daily) to obtain a temporary parking placard to display in your guest’s vehicle, and then park in a space designated for student parking (white pavement lines).
  • I live on campus, and my friend is coming to visit me. What are the rules for visitors in University housing?
    – Learn more about the responsibilities of the hosting student and of the guest in the Visitation Policy (see Housing and Residence Life Policies).
    – If your guest will be on campus after midnight and is not a Lynchburg student, you (the hosting resident) need to pre-register your guest on MyHive.
Talk to a Person

Campus Safety and Security

434.544.5555 (emergency)
434.544.8102 (non-emergency)
security@lynchburg.edu
1st floor, Hall Campus Center
Staff
Website

Additional Student Resources

A-Z Index

Use the A-Z Index to find many of the University's offices and student resources.

Campus Resource Matrix

The Campus Resource Matrix lists some of the most frequently experienced student concerns and webpage links to helpful University offices.

Center for Career Empowerment Opportunities (CEO)

Prepare for your career by exploring majors and jobs that fit your interests, talents, and goals. Engage in career development courses, résumé and interview preparation, and other programs available through Pro +. Pursue current internship and career opportunities using the Handshake recruitment platform.

Knight-Capron Library

Visit Knight-Capron Library in person and use the online library to access books, journals, interlibrary loans, research guides, and more. Need help?  The library staff wants to assist you.

LGBTQIA+ Campus Resources

The University of Lynchburg recognizes, welcomes, and affirms all gender identities. Learn about LGBTQIA+ campus resources, gender-inclusive on-campus housing and restrooms, the Office of Equity and Inclusion, and additional resources available to the University community.

LinkedIn Learning Online Library

LinkedIn Learning is an online educational platform that helps you discover and develop business, technology-related, and creative skills through expert-led course videos.

University Experience and Student Success (UESS)

Engage with the offices of University Experience and Student Success as you pursue your goals for student success and personal development. Student Development offers diverse opportunities for out-of-classroom learning, recreation, engagement in our dynamic campus community, leadership development, and enhancement of your well-being.  

Student Services and Resources

From Academic Advising to HornetCare, this webpage provides online and in-person contact information for more than 25 of the University's learning resources, campus services, and offices available to assist you.  

The Hornet Student Handbook

The Hornet student handbook is an important resource for all students. The handbook includes the University’s Honor and Student Conduct Codes and Regulations and useful information about campus life, opportunities for involvement, student services, and safety.